Back To Top 4.) Does my DVR or NVR have built-in speakers? ![]() If you have a computer monitor or HD television that supports HDMI input and would like to use it as your DVR or NVR monitor, you can purchase an HDMI cable from us directly or pick one up at a retailer near you. Our Pro Series and Lite Series units don't include an HDMI cable. Only our Extreme Series units ship with an HDMI cable. Back To Top 3.) Why didn't I get an HDMI cable with my DVR or NVR? If you've lost the disc, you can visit our DVR Support and NVR Support sections by clicking on the aforementioned links. There's a CD-ROM packaged in the DVR or NVR’s shipping box that includes a PDF User's Manual, as well as software for your PC or Mac that will allow you to view your DVR or NVR locally and remotely. Back To Top 2.) Where can I find my DVR or NVR User's Manual? Please reference your order number and/or model number when contacting us for support. The model number can also be found on your online receipt, along with your order number. Register more accounts for multi-users.Ĭheck if the emails are in your spam folder.1.) How do I locate the model number of my DVR or NVR?Ī sticker can be found on the bottom of your DVR or NVR that displays the unit's specific model number. Mobile phone APP “V380” and CMS on PC can’t access to the camera simultaneously?Īn account can be used by only one user at the same time. Reset the camera, then the camera restores the default password “123456”ħ). There is a reset button hole on the bottom of the camera. Second check if you enter the right password. If not, it means thecamera is not connected to network. The camera must connect to the router, not directly to modern.įirst check if the network indicator light is on. Make sure if the camera is successfully connected to network. Power off the camera when plug in or take out the SD card.Ĭheck if the camera is facing straight to the QR code, and then move your phone. If record indicator is off, it means something wrong with the Sĭ carditself. Make sure that your phone and the camera connect to the same router.įormat SD card on phone APP or take out the SD card and format it on PC. Normally the SD card is with capacity 8-32GB, max 128GB (If the SD card capacity is above 32GB, please format the SD card on PC as FAT32 first.) SD card in and working well- record indicator lights on Recording -record indicator flickersġ). Plug in the SD card when the camera is power off. If yes, just delete it, then you can receive alarm messages. Set alarm in terval (default 10s)。Check if you blo cked the camera. If you set the right alarm pushing but can not receive alarm messages, try to check here. It means the door sensor is set to be in position 1 preset.Ĥ). Press “OK” and make the doors ensor in position 1. There is a blue left to button “1”.īinding preset can be done here. Trigger the door sensor, the camera will remember the code and learning is successful. All the external detectors must learn code with the camera before normal use.įor example, to set up a door sensor as the first detector of the hall, choose the hall, click button “1”, press“OK” to code. Defence Area Learn code with other alarm detectors The camera can support max. A camera can support 5 positions preset.ġ). Rotate the camera on phone app to the place you want ,then press button 1, press OK. 【DO NOT hand-rotate the head of the camera!!】 IOS - Choose the camera, slide to left to delete.Īttention: Position preset is a very practical function. )Īndroid - Long - press the camera that is to be deleted, a prompt comes out, press OK. (Which means the camera has already been connected to WIFI, and you know the ID and password of the camera. This is used to add a new camera that is already on line. (NET indicator light on), enter the password of the camera(default 123456) More →Add camera by QR Code →Enter WIFI SSID & password →Next, a QRĬode emerges, scan the QR code →Heard, wait for connection → Connected Name the camera whatever you like, for example “V380123”, enter its password”123456” (default). The camera connects to WIFI successfully. ![]() Wait for connection.Īfter hearing a ding sound from the camera, its net indicator lightturns on. ![]() ![]() Power on the new camera, enter WIFI SSID & password (the same WIFI as your smartphone has connectedto). V380 helps new starters to connect the camera to WIFI easily. We recommend using mobile phone registration, sometimes the mailbox can not receive verification information. Register an account by phone number or Email. Download the APP “V380”, install and register.
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